We are happy to help with anything related to Curiory.
Get help in the app
- Orders, shipping and returns: Profile → Orders → your order → Get help.
- Account and other topics: Profile → Settings → Support.
- Inappropriate content or users: use “Report” in the stream, message or item page.
Frequently asked questions
Where is my order? Profile → Orders shows the shipping status and tracking details.
How do I request a return? Follow the “Request a return” steps on the delivered order’s page; the return window and conditions are shown on the order screen.
Can I withdraw a bid? Bids are binding, so please check the item and price before you bid.
How do I become a seller? Start your application from Profile → Open a store and follow its status on the same screen.
How do I delete my account? Profile → Settings → Privacy and data → I want to delete my account.
Contact us
If you can’t access the app or your issue isn’t resolved, email us at [email protected]; please include the email address on your account and your order number if you have one.