Last updated: October 24, 2026
This policy explains how personal data is processed through the Curiory mobile apps, the web app (webapp.curiory.com) and curiory.com (together, “Curiory”).
Data controller
Curiory is responsible for your personal data. For any privacy question or request, email [email protected].
Data we collect
- Account details: name, username, email address, profile photo and anything you add to your profile.
- Order and delivery details: delivery addresses, order, return and review records.
- Payment details: Curiory does not store card details; payments are processed by our payment service provider and in-app purchases by the Apple App Store. We only keep the result and amount of each transaction.
- Seller application details: business information, verification documents and payout account (IBAN) details.
- Live and community content: streams, chat messages, bids, poll votes, gifts sent and direct messages.
- Device and usage data: app version, device type, notification token, in-app interactions and error logs.
How we use data
- To create your account, keep your session secure and provide the service.
- To handle orders, payments, delivery, returns and seller payouts.
- To run live streams, auctions, chat and gifts.
- To prevent fraud, enforce our rules and keep the community safe.
- To send notifications you allow and to measure usage so we can improve the service.
- To meet legal obligations, such as tax and invoicing records.
Who we share data with
We do not sell your data. We share only what is needed to provide the service with these providers: our payment service provider, Apple (in-app purchases), Agora (live video and audio), Google Firebase (notifications and analytics), hosting and shipping services. When you place an order, the details needed for delivery are shared with the seller. We may share data with authorities where the law requires it.
How long we keep data
We keep data while your account is open and for as long as legal retention rules require. When you delete your account, data we are not legally required to keep is deleted or anonymised.
Your rights
You can access, correct and delete your data, object to processing and request a copy of your data. You can delete your account at any time in the app under Profile → Settings → Privacy and data → I want to delete my account, and change notification preferences under Settings → Notifications.
Security
Data is encrypted in transit and access is limited to authorised people. Session keys are stored securely on your device.
Changes and contact
When we update this policy we publish the new version on this page and announce significant changes in the app. For questions and requests, email [email protected] or use the Support page.